Ctrl-Alt-Del: Arianna Bove reviews Enda Brophy’s “Language Put to Work: The Making of the Global Call Centre Workforce”

“In Language Put to Work: The Making of the Global Call Centre Workforce, Enda Brophy paints a striking picture of our generation, underpaid, overworked, betrayed, wasted […] Despite the seemingly circumscribed remit of the inquiry, great ambition is shown in its charting of the dynamics of a changing global workforce in a moving global industry: seasickness warnings apply”, writes Bove in her review..

Read the review in tripleC: Communiation, Capitalism & Critique.


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